Frequently Asked Questions

 

Are walk-in appointments available?  

予約制ですか?

All appointments must be scheduled in advance. You can schedule an appointment using our online scheduling portal found on our website (salondefi.com). 

予約制です。予約はネットで取る事が出来ます。


Can appointments be made over the phone? 

電話で予約取れるの?

During salon hours, it is difficult for us to answer the phone due to high customer volume so we recommend scheduling your appointment online. If you are unable to use the internet or would prefer to schedule the appointment by phone, please leave a message on our answering machine. After business hours, we will try to call you back.

If you are calling regarding a cancellation or to reschedule your appointment, we highly urge you to leave a message on our machine. 

We receive many calls regarding openings in our schedule for appointments.

However, the schedule that is shown online is synced with the schedule that we have at the salon so it should be identical. If you visit our website, you can view the current schedule to book your appointment.  

The classification of our stylists are based on years of experience. Depending on the level of the stylist you choose, there may be differences in appointment length or outcome. 


施術中は電話に出れないので予約はネットでお願いします。ネットなどが使えない環境や電話予約をご希望の際は留守番にメッセージを残しておいて下さい。営業終了後に折り返しお電話します。

予約のキャンセルや変更際は必ずメッセージを残して下さい。

スタイリストにより出来る技術や所要時間に差があります。